For 20 years, Jette Lundberg has focused on designing the right strategic and practical framework to facilitate team endeavours and create outstanding client experiences. Having worked in professional services and financial services, she has a thorough understanding of the values, goals, and needs of both private and corporate clients, which she uses to enhance project delivery and results.
Professional Focus
- 20 years’ experience in high-level client relationship and customer experience management
- Expertise in relationship strategy, customer experience management, stakeholder engagement, the experience economy, and event management, as well as marketing, branding, and communications
- Highly skilled in administration, project management, strategic planning, interdisciplinary coordination, and business development
- Fluent in Danish and English, with basic knowledge of Swedish, Norwegian, and German
Business Expertise
- Business Development Coordinator at PwC; supported management, sales processes, and business development
- Business Developer, Wealth Management - Customer Experience at Nordea; prior roles included Senior Specialist, Cross-Nordic Marketing & Communications, Global Private Banking; Event Manager, Private Banking; Relationship Assistant, Corporate Merchant Banking; and Marketing and Administration Assistant, Corporate & Institutional Banking
- Earlier roles in logistics, retail, and hospitality
Education & Certifications
- Master’s degree (Cand.Ling.Merc.) in international business communication and English from Aarhus BSS (School of Business and Social Sciences at Aarhus University)
- Graduate Certificate (HD1) in business administration from Aarhus BSS
- Bachelor’s degree in business languages (English and German) from Aarhus BSS
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